My Referrals is part of Public Mobile's Public Points program, designed to make referring friends and family more rewarding and easy to manage. We've introduced the My Referrals Dashboard, making it simpler to track your monthly referral stats, locate your referral code, and discover the latest referral contests. This article answers common questions to help you seamlessly navigate and enjoy the benefits of this program.

For Public Points Users:

My Rewards vs. My Referrals

It’s important to note the difference between the My Rewards and My Referrals tabs when using My Account. My Referrals is a subsection of the Public Points program, specifically designed for tracking and managing your referral activities. My Rewards is your home for all things Public Points including your points balance and for accessing the redemption catalogue.

Is My Referrals separate from the Public Points Program?

No, it's a part of the Public Points program, making it easier to track both your referrals and the points you earn with a convenient dashboard.

How Do I Access the My Referrals Dashboard?

It's located under the My Referrals tab in My Account.

Where Do I Find My Referral Code?

At the bottom of the My Referrals page.

What is a Monthly Goal?

A monthly goal is a target set for you to achieve within each month. It involves making a certain amount of referrals for the month. Hitting these goals may also give you bonus entries from time to time when a Referral contest is being run.

How is my Monthly Goal Determined?

If there is a monthly goal during a contest, every customer will have the same referral goal. These goals can change with different contests.

If There’s a Contest Running and I Refer Someone Within the Contest Period but They Don’t Get Their SIM Card Until After the Contest Period, Does this Count as an Entry?

If there is a contest running, the contest will allow referrals to activate up to 10 business days after the contest closing date to allow for SIM card shipping times.

How Current Is the Information on My Referrals Dashboard?

Referral numbers are updated daily. If your referrals are not updated or you see incorrect information, please submit a ticket to reach out to a Customer Support Agent.

When Do I Receive My Referral Credits?

Public Points users receive their Points at the end of each 30-day cycle.

What If I Make a Referral Just Before My 30-day Cycle Ends?

Referrals made a day before the cycle ends will count in your next month's point earnings.

How Will I Know If I've Won a Contest?

Public Mobile will notify you through email if you’re a contest winner. Please be aware that any phone calls or texts claiming you’ve won a Public Mobile contest are not from us and should be disregarded.