Select the length of your plan
Are you a nationwide talker or do you only talk within your province?
Do you need text messaging on your plan?
How much data do you need and at what speed?
Your Plan Subtotal
plus applicable taxes1
We’ll take $1 off your payment every month for every friend you’ve referred as long as they stay with us. Sharing is caring!
Set up pre-authorized payments and automatically start saving $2 every 30 days.
You can save up to $10 every 30 days by earning points in the Community. Answer questions and provide a helping hand to your fellow Public Mobile Community members.
Stay with us and save $1 every 30 days after your first year. $2 after your second year, and so on.
There are two ways to check your prepaid usage balance.
Log in to Self-Serve
Our community moderators are available to help in our Community. If you need more details on how to
reach a moderator, we have a specific post on how to reach them in the Community.
How to make a CCTS complaint
The CRTC has created a Wireless Code that applies to all wireless service providers in Canada. The
Wireless Code Checklist helps you understand what your rights are under the Wireless Code. If you
have a complaint and are unable to reach a satisfactory resolution with Public Mobile, the
Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you
at ccts-cprst.ca or 1-888- 221-1687.
Will my account balance expire?
If you’re without a base plan for 90 days, your account will be deactivated and you’ll lose your phone number and any balance remaining on your account, including your Add-Ons. Your 30-day base plans expire and are set to automatically renew every 30 days. Base plans can only be renewed when there’s a sufficient balance on the account.