Get Help

All of our support is provided online.

At Public Mobile we do things slightly differently; we don't have a call centre, we handle all of our support online so that we can save you money and because we think it's better. Below, are several ways of getting help!

Self Serve Account

Find the best way to solve your issue with Self Serve: 24/7 online account management. Self Serve is for all things related to your Public Mobile account such as making a payment, purchasing an add-on, changing your phone number, and more.

Visit My Account

Our Chatbot SIMon

We have created a very special chatbot to help answer frequently asked questions in a fun and playful way! What’s a chatbot? It’s a messaging application designed to answer a set of pre-defined questions. You can find SIMon on the Community and this page.