Public Mobile’s CAN-US-MEX subscription plans allow you to use your mobile services seamlessly across Canada, the United States, and Mexico. For example, if your subscription plan includes 50GB of data, you can use this data across all three countries without any restrictions.

Understanding CAN-US-MEX Subscription Plans

Our CAN-US-MEX plans operate across Canada, the US, and Mexico, sharing a common data pool across all three regions. Your plan functions identically in each country. This feature is available only on select plans. While the specific offerings may change as we update our plan suite, existing members on these plans will continue to enjoy their benefits.

Benefits of CAN-US-MEX Subscription Plans

These plans offer the convenience of using your mobile services whether you're at home or traveling across the US and Mexico. Unlike roaming add-ons, your service in the US and Mexico is not limited to a certain number of days. Enjoy the same data allowance, speeds, and plan features in Canada, the US, and Mexico, with no need for plan changes.

How to activate a CAN-US-MEX Subscription Plan

To activate a CAN-US-MEX plan, you can select this option during the activation process. If you're already a customer, you can switch to a CAN-US-MEX plan by logging into your account and updating your plan. Please note, these plans may not always be available for purchase. If CAN-US-MEX plans are currently unavailable, consider our CAN/US plans or US roaming add-on.

Device Compatibility

Your device must be compatible with local network technologies in the countries you visit. For example, as 3G networks are no longer operational in the US, only phones that support 4G or higher will work there. For more information on device compatibility, check out our VoLTE article.

Support for Customers in the US and Mexico

If you encounter service issues while in the US or Mexico, please contact a Customer Support Agent.

Frequently Asked Questions

What are the roaming partners in Mexico?

Public Mobile shares the same roaming partners in Mexico as TELUS. The specific provider you connect to will depend on your location and the available providers.

Can calls be made freely to and from Canada, the US, and Mexico with this plan?

Yes, calls to and from these three countries are included in the plan.

Are incoming texts in Mexico free like they are in the US, without any roaming add-on or plan?

Yes, incoming texts are free in Mexico under this plan, similar to how they are treated in the US. However, other types of communication may be subject to the usual plan terms.

Does Public Mobile offer a Mexico roaming add-on?

Currently, Public Mobile does not offer a Mexico roaming add-on. We are always evaluating our offerings based on customer feedback and market needs. Should there be significant demand for such an add-on, we will consider implementing it and will keep our customers updated on any new developments.