Occasionally, we offer special promotions for select customers to redeem discounts, exclusive plans, bonus add-ons and more. These promos are redeemed in one of two ways:

• Promo Codes: these codes need to be applied at checkout in order for the promotion to be applied to your account
• Auto Promo: these promotions are automatically applied to your account at checkout if you are eligible for them

Promos can be redeemed by new and existing subscribers (although eligibility does differ for each promo). If you are a new subscriber, you’ll have a chance to enter your promo code or confirm your AutoPromo when you set up your subscription.

If you are already a Public Mobile subscriber, you can only apply a promo while changing your subscription. To do so, follow these steps:

1. Log in to the Public Mobile app or My Account
2. Go to the ‘Subscription & Add-Ons’ tab
3. Follow the steps to change your subscription (more on that here)
4. At the payment step, add your Promo Code in the ‘Promotional Code’ box and click ‘Add’
5. Depending on the promo, a pop-up may appear. If it does, add your Promo Validation Code and select ‘Apply Promotion’
6. You’ll see your applied promo codes highlighted in green and applied to your total in your cart
   • Note that any AutoPromos that you are eligible for will automatically be accounted for in your total

Once the promo is active on your account, you’ll be able to see your promo usage (for bonus data or add-ons) on the ‘Overview’ tab of the Public Mobile app or My Account.

Things to Know About Promos

Keep these things in mind when using promos:

• You can only have 1 promo on your account at a given time
• If you have an existing promo applied to your account that extends over multiple subscription cycles (i.e. $5 off every 30 days for 90 days) and you change your subscription, the promo may fall off
• If your services are on hold you will keep your promo as long as you resubscribe on the same subscription
• Your promo is applied when your subscription changes - if you change your subscription on your next renewal date your promo will not be applied until then