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How to Download an Invoice
If you need an invoice for tax or business-expense related purposes, you can download one in the Public Mobile app or in My Account. You can download invoices for individual purchases such as subscription changes or add-on purchases. To learn how to download your full payment history, click here.
To download your monthly invoice:
- Log into the Public Mobile app or My Account.
- Go to the ‘Payments’ tab.
- Select ‘View Payment History’.
- On the Payment History page, use the filters to select the date range you want to view. You can only access the previous 180 days. If you need an invoice from an earlier date, you’ll need to contact a Customer Support Agent by selecting the chat icon on this page and following the prompts to submit a ticket.
- Select ‘Download Receipt’ located next to the individual purchase you’d like an invoice for. Your invoice will be downloaded in PDF format.
You can also download a receipt immediately after you’ve made the purchase, just select ‘Download Your Receipt’ after you pay.
This invoice can be used for tax or business expense-related purposes as it includes the following information:
- You name and address
- A detailed description of the service purchased
- The purchase date (in the top right hand corner)
- The total amount paid
- A breakdown of the tax paid
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