The help you need, anytime you need it
Use the search bar, or choose from one of the topics below to find answers to (almost) any question with our help articles.
Get a SIM or Switch to eSIM
A SIM will be required to set up your subscription. We support eSIM as well as physical SIM cards. eSIMs can be downloaded and activated within minutes, providing a quick and convenient option. Alternatively, we can deliver a physical SIM card right to your home (ships within 2 business days and delivered within 10 business days) or you can pick it up today at your nearest location. If you have questions about how to subscribe to Public Mobile, please click here.
Was this article helpful?
Still have questions? Ask our community.
Our community forum is made up of Public Mobile customers just like you, all there to ask questions, find solutions, and make the Public Mobile experience better.