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Common Data Questions

Q: I purchased 3G, why is LTE showing in my phone’s status bar?A: Don’t worry, this is normal! You will receive 3G speeds with the reliability of the LTE network, wherever possible.Q: Do 3G plans support tethering?A: They do! Tethering is supported in both 3G and 4G LTE plans.Q: I just activated on a plan that includes data or changed to a plan with different data speed, when does the change take effect?A: If you activated on a plan that includes data, it could take up to 48 hours until you experience 3G speeds. Similarly, if you change your data speed from 3G to 4G LTE or vice versa, the same delay may occur.

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