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How to Create a TELUS EverSafe ID
You can create your EverSafe ID with the following simple steps.
For New Public Mobile Subscribers and New Community Members
- Visit any Public Mobile digital support tool and select ‘Sign up’
- Verify your email address and provide consent to receive product-related communications. Each account or phone number requires a unique email address.
- Enter a password that meets security requirements
- Enter your first and last name
- Register a number (if it's a non-Public Mobile number) and perform SMS OTP (One-Time Password) verification
- Receive a success message.
Note: For newly activating subscribers, complete activation and services setup before SMS OTP verification.
For Existing Public Mobile Subscribers
- Visit My Account, enter your email address and password, and select ‘Sign up’
- Perform SMS OTP (One-Time Password) verification with your associated Public Mobile number
- Edit your email address if desired and perform Email OTP verification (if changed)
- Enter a password that meets security requirements
- Enter your first and last name
- Receive a success message
Note: If your account is suspended, reactivate your services before SMS OTP verification.
For Existing Community Members
- Visit the Community, enter your email address (instead of nickname), and select ‘Sign up’
- Edit your email address if desired and perform Email OTP verification (if changed)
- Enter a password that meets security requirements
- Enter your first and last name
- Optionally, add your mobile number to improve your Identity profile strength and perform SMS OTP verification
- Receive a success message
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