Learn about all things Public Mobile by using the search bar or browsing the categories on the left.
Create a Self-Serve account
Who Needs a Self-Serve Account and Why?
You will need a Self-Serve account if you activated with one of our retailers, or if you’re a Pioneer/Legacy customer who has not set up an account yet. If you activated online, you will have already completed this step as part of your activation process.A Public Mobile Self-Serve account is your one stop shop for everything we offer, and lets you do things like:
Check your balance and top up your account at the next renewal date.
Browse or purchase new plans and Add-Ons, like: U.S. roaming, Long Distance, or extra data.
Update your personal account details.
What information will I need?
To create your Self-Serve account, you will need:
A valid email address: if you ordered your SIM card online or already have a Community account, we recommend using the same email address you used for those. Your Community and Self-Serve email addresses must match in order to earn Community Rewards.