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How to Change Your Phone Number

You can change your phone number up to 4 times every 30 days after you’ve activated.

To change your phone number follow these steps:

  1. Log in to the Public Mobile app or My Account
  2. Navigate to ‘Account’.
  3. Tap on 'Change Phone Number'.
  4. Pick your province and city.
  5. Select a new phone number from the available options.
    • Hit 'Refresh' if you'd like to see more number choices.
  6. After choosing your new number, click ‘Save Changes’.

Note: You can transfer a phone number to Public Mobile from another provider, but it is not possible to transfer a phone number between Public Mobile accounts.

Congratulations you’ve successfully changed your phone number!

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