Enabling Roaming:
What do I need to start roaming?
Before you leave Public Mobile’s Unlimited Coverage Area, here are some simple steps you need to complete:
- Make sure your phone is set to enable roaming.
- Top up your wallet.
Now you are ready to talk and text within our Roaming Coverage Area. If you plan on sending emails or data while outside of our Unlimited Coverage Area, you must:
- Ensure data roaming is enabled on your phone and account. Visit a Public Mobile store or dial *611 to ensure the feature is enabled on your account.
- Make sure you have money in your wallet.
When should I enable roaming on my phone?
Once you have left the unlimited coverage area, and entered into
roaming coverage, you can change your phone settings to enable roaming
if you wish to use voice and text services and/or data services on your
Android Smartphone.
If you wish to use services while roaming, be sure to top up your wallet.
| Phone Model |
Instructions |
| Android Phones |
Enable voice & text roaming
Menu > Settings > Wireless and Network > Mobile Networks > System Select > Automatic
Enable Data Roaming
**Note: To data roam, you must first enable voice and text roaming.
Menu > Settings > Wireless & Networks > Mobile Networks > Select Data Roaming |
| ZTE F451 |
Menu > Settings & Tools > Phone Settings > System Select > Automatic |
| ZTE E520 |
Menu > Settings > System > System Settings > Set Mode > Automatic |
| ZTE C76 |
Menu > Settings > System > System Settings > Set Mode > Automatic |
| The BUZZ |
Menu > Settings > Phone Set Up > Roaming > Automatic |
| ZTE C70/C78 |
Menu > Settings > System > System Settings > Set Mode > Automatic |
| Kyocera Tomo / G2GO |
Menu > Settings > Network > Roam Option > Automatic |
Disabling Roaming:
Why should I disable roaming on my phone?
Disabling roaming on your Public Mobile phone will help you control
your roaming charges.Android Smartphones can consume data even when they
are idle. You should only have the data roaming feature enabled when
you want to use a specific data service (check an email, Facebook,
browse the web). Once your task has been completed, it is recommended
that you turn the data roaming feature off on your phone to avoid
background data consumption.
You should disable roaming on your phone if you:
- Are within Public Mobile’s unlimited coverage area
- Do not wish to use services outside of the unlimited coverage area
- Want to avoid background data roaming
| Phone Model |
Instructions |
| Android Phones |
Disable voice & text roaming
Menu > Settings > Wireless and Network > Mobile Networks > System Select > Home only
Disable Data Roaming
Menu > Settings > Wireless & Networks > Mobile Networks > Unselect Data Roaming |
| ZTE F451 |
Menu > Settings & Tools > Phone Settings > System Select > Home only
|
| ZTE E520 |
Menu > Settings > System > System Settings > Set Mode > Home only |
| ZTE C76 |
Menu > Settings > System > System Settings > Set Mode > Home only |
| The BUZZ |
Menu > Settings > System > System Settings > Set Mode > Home only |
| ZTE C70/C78 |
Menu > Settings > System > System Settings > Set Mode > Home only |
| Kyocera Tomo / G2GO |
Menu > Settings > Network > Roam Option > No roaming |
Some things to know about Data Roaming:
- Data roaming is currently only available on Android Smartphones.
- Data roaming is available in Canada and the US.
- To enable data roaming on your Android Smartphone, you must first enable voice and text roaming.
- A minimum balance of $1.50 is needed in your wallet to use data while roaming.
- Smartphones can consume data even when they are idle (known as
background data). Make sure you turn off data roaming when you are not
using the data feature.
- Downloading and streaming music or videos uses up a lot of data and
can deplete your wallet in a matter of seconds. Use WiFi when you are
downloading and/or streaming.
- To access data roaming, click on your web browser icon once you are
within roaming coverage. You will automatically be routed to a web page
where you’ll need to confirm if you’d like to use the funds in your
wallet towards data usage.
