What is a Public Mobile wallet?
The Public Mobile wallet is used for pay per use services such as overseas calling, roaming and downloads.
In order to use your services while roaming or use per minute
overseas long distance, you must have a sufficient balance in your
Public Mobile wallet.
If there is a sufficient balance in your Public Mobile wallet, you will
be able to make calls and send text messages while roaming. You will
also be able to call long distance
to countries included in our per minute overseas long distance feature.
Per use charges will be deducted from your Public Mobile wallet balance.
How can I top up my wallet?
Your monthly payment can be made by any of the following methods:
|How to Pay
||Where to Pay
| Use a credit card.
|| Call 1-855-4PUBLIC, 24 hours a day, 7 days a week. You can also go to a Public Mobile store or payment center.
| Use Visa Debit.
|| Call 1-855-4PUBLIC, 24 hours a day, 7 days a week.
|Use cash or debit card to top up your monthly wallet.
||Visit a Public Mobile store or payment center.
|Direct from your bank account.
|| Through your financial institution’s phone or web banking services.
Wallet Top ups, use payee: Public Mobile – Wallet
Regular monthly payments, use payee: Public Mobile - Plan
We support payments from the following banks:
Bank of Montreal, Scotia Bank, National Bank, CIBC, Presidents Choice, Royal Bank, Caisse Desjardins, HSBC
It takes 3 business days for a bank payment to post to your account.
How do I check my wallet balance?
Dial the star code *200, you will receive a text message with your Public Mobile wallet balance.
We will also send you a text message when your Public Mobile wallet
balance reaches $2.00 or less, to remind you to top up.
Finally, if you are on a call and your balance reaches $0.20, you will
hear a 'last minute remaining' voice message to let you know your call
will be disconnected within the next minute.